eTrac Login Issues
Refer to the following help for known issues if you are having problems logging onto eTrac:
- Nothing happens when I click on the link to login or set up a new PIN
- TCP/IP Connection Error with network firewalls or in County facilities
- Windows IE: Login box not displaying anymore.
- Mac Firefox: Can't enter PIN in PIN textbox.
Other eTrac Issues
AIS Report Issues
- PDF system reports are not opening up on Firefox
- Problems viewing or download Excel (XLS) reports on Internet Explorer